Coordinators take pride in being flexible and approachable, and making themselves available to spend time negotiating and discussing needs and expectations with clients. It is their aim to achieve the best possible outcome for clients and their family, and to support staff by keeping up-to-date and providing a consistently high standard service.
Help at Home offers a wide range of services to assist clients – from children and young people with a disability through to the aged. Providing a unique and flexible service we aim to match Support Workers to clients so the whole process is as stress free as possible.
Our qualified support workers can provide assistance in all aspects of daily living so that clients can maintain independence. This includes showering, toileting, dressing, grooming, transferring (standby and lifter), medication administration, continence care, and enteral feeding.
Respite care enables the family carer to take a break. This can occur inside the home or alternatively leave the home and go out for a meal or to the Art Gallery, sporting event, or leisure activity
Help at Home provides support for clients who require assistance to undertake recreational activities, outings or life skills support. This might include support in learning how to manage everyday tasks or outings such as bowling, going to the football, to a park, beach, gym or the movies or any other activity of interest to the client.
Help at Home is able to support clients who require transport to and from appointments or shopping using support workers’ vehicles.
Regular home support such as cleaning, laundry, meal preparation, shopping assistance, ironing and spring cleaning can be provided so clients can remain living comfortably and safely in their own home. This may be as little as one hour a week or as much as a client requires. For occupational health and safety reasons, our support workers use the clients equipment and products.
Help at Home can also support clients who require transport to and from the shops. This includes unpacking groceries and packing them away in the client’s cupboards and pantry if required.
Passive, active or monitored overnight care can be arranged depending on the needs of the client. With 24/7-care a detailed plan and roster is maintained by our coordinator and dedicated workers work rotating shifts. The number of workers caring for a client is limited so that continuity of care is maintained and the client and workers can develop a closer working relationship.